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Is Your Website Customer-Centric?

In the past year, businesses have been adopting digital commerce at an increased rate due to the impact of the pandemic and related lockdowns. It is more important than ever to create a customer-centric website. Let's talk about how to boost your online presence. It's time to Love Your Online! ®

Google are clear about what they want from websites and it is essential to optimize your site properly if you are going to rank for your chosen keywords. However, it is also important to focus on what your customers want - thankfully the two categories certainly overlap! Key factors to consider include:

  1. Quick Loading Time
  2. Mobile Friendly Layout
  3. Quick Response Times
  4. Make Customers Feel Valued
  5. Ease of Use for Consumers
  6. Content That Solves Customers' Problems
  7. A Design That Reflects Your Brand